AI/ML glossary

AI and machine learning terms, explained for marketers

Plain-language definitions of 283 terms from machine learning, NLP and AI search, each with how it is used in SEO and marketing.

  • Entities & Knowledge Graphs

    @id (Schema Node Identifier)

    @id is the JSON-LD property that gives an entity in your structured data a unique, stable identifier, so every page can refer to the same entity.

  • Model Evaluation

    Accuracy (ML metric)

    Accuracy is the share of all predictions a model gets right. It is the simplest evaluation metric, but it misleads when one class is much more common.

  • Learning Paradigms

    Active Learning

    A training approach where the model picks the unlabelled examples it is least sure about for a human to label, so you reach good accuracy with fewer l…

  • AI Search & Agents

    Agentic AI

    AI systems that pursue a goal over several steps on their own: planning, choosing tools or sources, acting and checking results with little human inpu…

  • AI Search & Agents

    Agentic Commerce Protocol (ACP)

    An open standard from OpenAI and Stripe defining how AI agents complete purchases with businesses on a buyer's behalf, using scoped payment tokens.

  • AI Search & Agents

    Agentic Search

    Search where an AI system plans, runs and evaluates many searches itself, then delivers one synthesised answer instead of a list of links.

  • AI Search & Agents

    AI Agent

    A system that pursues a goal on its own: it plans, uses tools, keeps track of what it has learned and adapts until the task is done.

  • AI Search & Agents

    AI Citation (LLM Citation)

    A source link or named mention an AI search system attaches to its answer, showing which pages or brands it drew on and credited.

  • AI Search & Agents

    AI Crawlers (GPTBot, ClaudeBot, PerplexityBot)

    Bots run by AI companies that fetch web pages for model training, AI search indexes or live answers; you control most of them in robots.txt.

  • Generative AI & LLMs

    AI Governance

    The policies, roles and controls an organisation uses to make sure AI is used safely, legally, transparently and in line with its goals.

  • Generative AI & LLMs

    AI Hallucination

    When a generative AI model produces content that sounds plausible but is false, unsupported by its sources, or invented outright.

  • AI Search & Agents

    AI Mode (Google)

    Google AI Mode is a conversational search experience that answers with a Gemini-written response, built by fanning one question out into many searches…

  • AI Search & Agents

    AI Overview

    Google's AI-generated answer shown above some search results, summarising information from several pages and linking to supporting sources.

  • AI Search & Agents

    AI Rank Tracking (Prompt Tracking)

    Monitoring whether and how AI assistants mention or cite your brand by running a fixed set of prompts on a schedule and recording the answers.

  • AI Search & Agents

    AI Referral Traffic

    Website visits that arrive from AI assistants and AI search tools, such as ChatGPT or Perplexity, and are identifiable as such in analytics.

  • AI Search & Agents

    AI Share of Voice

    The share of AI answers, mentions or citations your brand earns across a set of prompts, compared with competitors.

  • AI Search & Agents

    AI Visibility (LLM Visibility)

    How often, and how well, a brand or page is retrieved, mentioned and cited in answers from AI search systems and LLM assistants.

  • Marketing Automation

    AI Workflow Automation

    Using machine learning models, APIs and scripts to take repetitive steps out of a marketing or SEO workflow, with people reviewing the output.

  • Core Concepts (AI/ML)

    Algorithm

    A defined set of steps for solving a problem; in machine learning, the procedure that learns patterns from data to produce a model.

  • APIs

    Amazon Comprehend

    AWS's pre-trained NLP API that extracts entities, key phrases, sentiment, language and personal data from text, with a confidence score for each resul…

  • Task Types

    Anomaly Detection

    Automatically spotting data points or periods that differ sharply from the normal pattern, such as an unexpected traffic drop or spike.

  • Search & SEO Concepts

    Answer Accuracy Score (Search)

    How often a model's predictions are correct; in Google's short-answer patent, a predicted score that decides whether a short answer is shown.

  • AI Search & Agents

    Answer Engine Optimisation (AEO)

    Answer engine optimisation (AEO) is making content easy for answer engines, from featured snippets to AI assistants, to retrieve, trust and quote as a…

  • APIs

    API (Application Programming Interface)

    A set of rules that lets one piece of software request data or functions from another, such as pulling Search Console data or calling an NLP model.

  • APIs

    API Key

    A secret code that identifies your project when a script or tool calls an API, so the provider can authorise the request and bill your account.

  • Tools & Platforms

    Apps Script

    Google's cloud-based JavaScript platform for automating Google Sheets and other Workspace apps, often used to call ML APIs from a spreadsheet without…

  • Core Concepts (AI/ML)

    Artificial Intelligence (AI)

    The broad field of building systems that appear to reason, learn and act intelligently; machine learning is one approach within it.

  • Generative AI & LLMs

    Attention Mechanism

    The technique that lets a neural network weigh how much each word in a text matters to every other word, so it reads words in context.

  • Search & SEO Concepts

    Augmented Search Queries

    Extra queries a search engine (or user) builds from the entities and attributes in an original query, used to expand or refine the results shown.

  • Core Concepts (AI/ML)

    Bag of Words

    A simple way to turn text into numbers by counting how often each word appears in a document, ignoring grammar and word order.

  • ML Models & Algorithms

    BERT (Bidirectional Encoder Representations from Transformers)

    Google's 2018 transformer language model that reads text in both directions to produce context-aware embeddings; the basis of many SEO NLP tools.

  • ML Models & Algorithms

    BERTopic

    A modular topic modelling technique that clusters transformer embeddings and labels each cluster with class-based TF-IDF to produce readable topics.

  • Core Concepts (AI/ML)

    Bias (AI/ML)

    When a model systematically favours some outcomes or groups over others because of skewed data, labels, design choices or how it is used.

  • Tools & Platforms

    BigQuery

    Google Cloud's serverless data warehouse for storing and querying very large datasets with SQL, including Search Console and GA4 exports.

  • Task Types

    Binary Classification

    A supervised machine learning task where the model sorts each item into one of exactly two classes, such as yes or no, spam or not spam.

  • ML Models & Algorithms

    BIRCH (Balanced Iterative Reducing and Clustering using Hierarchies)

    BIRCH (Balanced Iterative Reducing and Clustering using Hierarchies) clusters very large numeric datasets by summarising them in one pass into a tree.